Please inquire directly about session fees. Therapy sessions are offered in 45, 60- and 90-minute time increments.
What do I do before coming to session?
- Call or email to make an appointment with Janet Bastien, LMFT: 858-240-9105, carlsbadfamilycounseling@gmail.com
- Complete all intake forms that apply.
- Verify insurance or self pay rates with the provider.
- Request Sat. appointment if you qualify for physical disability (we are located on the 2nd floor with no elevator).
- Notify the therapist at the consultation, prior to the intake appointment, if you participate in shared physical custody of minor children.
Do you have sliding scale appointments available?
Sliding scale Appointments are considered on a case-by-case basis.
Do I Take Insurance?
Yes, please check your insurance panel or Psychology Today.
How much will my insurance reimburse me?
This depends on your plan. The best way to find out is to call your insurance company directly and ask them what they reimburse for out of network mental health providers. Make sure you ask if there is a deductible you need to meet before you can start receiving reimbursement.
Cancellation and Missed Appointment Policy
I require a 24 hours’ notice for all cancellations. Failure to cancel within that timeframe results in a charge of your full session fee.
I will also be accountable for me missing or cancelling your appointment within a 12-hour timeframe, resulting in a No Charge fee the next rescheduled appointment. No cash or credit applies for missed appointments by therapist.
Telehealth Sessions Availability?
Yes and No
Yes – Using HIPAA compliant websites and protocols.
No – I do not see children under 10 years old on Telehealth sessions.
Are you available after hours?
All of my clients can reach me 24 hours a day via email, carlsbadfamilycounseling@gmail.com.
I am available via cell phone text message 858-240-9105 for confirmation and scheduling appointments.
Please ask me for after-hour fees for check-in’s by phone.
I do not provide crisis counseling. If you have a crisis or feel suicidal/homicidal, please call 911 or the Crisis Hotline at 888-724-7240.
What Are the Confidentiality Standards You Are Required to Meet?
Please refer to the Disclosure & Practice Policies Statement in Forms.
What Are Your Hours?
My office hours vary, I am usually in the office Monday through Thursday from 9:00 am, ending at 7:00 pm.
*My office hours may vary depending on travel, trauma, or telehealth protocols.
What Is the Timeframe of When I Expect to Hear Back to You When I Leave a Message?
I will try to return your call or email the same day or within 24 hours unless I am out of town/country, which will be within 48-72 hours.
Will You See Us Individually if You Are Seeing Us as Our child’s / children Parenting or Co-parenting Couple?
I provide Family Systems Counseling, that may result in a variety of family members sessions. I feel parents, co-parents and caretakers (ie grandparents) are involved in the attachment process for their children. I see parents/co-parents under family/blended system methodology, not as a couple. I feel we approach parenting as a team, and I will address all members as a part of the team during individual or family sessions. Such sessions may include 1 parent, co-parents, siblings, and caretakers to collaborate as a team for the benefit and positive enrichment of the family and identified patient.
Do You Do Child Custody Counseling/Representation for Court?
No. I am NOT a qualified 730 Child Evaluator.
Please follow California Child Custody guidelines provided online.
Where did you Receive Your Training?
National University San Diego
Bachelor’s in Organizational Behavior
Board of Behavioral Health
Licensed Marriage Family Therapist
LMFT # 117259
Emdria Institute
EMDR-Basic Training Certificate
Continued Education for Certification in progress.
Gottman Institute
Level 1 Training certificate
